Track your home delivery, every step of the way.
Just enter your tracking or BOL number — no login needed — and follow your order in real time, from the distribution centre to your doorstep, with signed documents at every milestone.
Tip: your tracking number looks like8264135orS-ORD115000
Follow your delivery, from our door to yours
A precise, fully documented journey — the same milestones you can watch live on your tracking page.
At the distribution centre
Your order is logged, picked and checked, and a signed Bill of Lading is captured for full chain-of-custody.
On the road
Loaded and in transit from the distribution centre to the CARE carrier warehouse.
Staged for the final mile
Received, inspected and staged at our facility, then routed for your delivery window.
At your doorstep
White-glove delivery, placed with care and confirmed with a signed Proof of Delivery.
What CARE moves
Final-mile home delivery is where most people meet us. It is one of six things we do, and they all run off the same Toronto cross-dock, the same fleet and the same tracking you are looking at now.
Final-mile home delivery
White glove, two-man crew, room of choice, basic installation and haul-away of the old unit.
Booked appointment windows, a signed Proof of Delivery and delivery photos on every stop.
LTL
Less-than-truckload freight on consolidated runs, zone-rated by postal band.
Scheduled LTL pickup runs from distribution centres into our Toronto cross-dock, counted by piece and priced per zone.
FTL
Full truckload and dedicated linehaul, including trailer moves between sites.
Single leg or recurring, quoted per lane.
Warehousing
Storage and staging, with receiving, put-away and inventory visibility.
Units received against their serial numbers, so a specific unit can be found and not just a pallet.
Cross-dock
Inbound to outbound the same day, with no storage leg.
Floor-loaded or palletized, sorted to route and back on the road the day it lands.
Reverse logistics and recycling
Returns, refusals, haul-away, trade-in collection, appliance recycling and RMA handling.
There is more on this below. It is the half of the business our name comes from.
Scheduled pickup runs and zone-rated lanes out of our Toronto cross-dock at 220B Lesmill Rd.
Returns and recycling are half the business
CARE began as Canadian Appliance Recycling Enterprises. The truck that brings the new appliance in takes the old one away on the same stop, and what leaves the home is tracked as carefully as what arrived.
Certificates of destruction and recycling
Written confirmation of what was collected and how it was processed, issued per unit or per batch.
Environmental reporting
Volumes diverted from landfill, reported back on the cadence your programme runs on.
Trade-in and haul-away collection
Old units collected at the point of delivery, so the customer is never left to arrange disposal.
Returns, refusals and RMA handling
Refused and returned goods brought back through the cross-dock, inspected, and sent on to the disposition you set.
Tell us the reporting format your programme needs and we will match it.
Signed documents, on demand
Your signed paperwork becomes available right on the tracking page as soon as each milestone is reached — no phone calls, no waiting.
Available once your order is picked up from the distribution centre.
Published the moment your order is delivered and signed for.
Visual confirmation of your delivery, safely completed.
We treat your home like our own
Big-box logistics can feel cold and industrial. We do it differently — real people, careful hands, and a delivery experience built around your home and your time.
People, not parcels
A friendly, uniformed team that calls ahead, wipes their feet, and treats your space with respect.
Care at every step
From the warehouse to your doorway, your order is handled gently and documented at every milestone.
Bilingual & local
Serve customers in English and French, backed by a Canadian team that knows your neighbourhood.
Where's my delivery? Find out in seconds.
Enter your tracking or BOL number and delivery postal code for an instant, live view of your delivery.
Coverage across Ontario
Premium white-glove last-mile home delivery, tracked from pickup to doorstep.
Tell us what you need moved
A few lines is enough. Give us the lanes and the volume and somebody from the CARE team will come back to you, usually the same business day.